Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Nesai Lab ("we", "us", "our") collects, uses, and protects your information when you use our mobile applications and services ("Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Email address (if you sign in or contact us)

  • Name or username (if provided)

1.2 Usage Data

  • Device information (model, OS version, language)

  • App usage statistics (features used, crash logs)

  • IP address (for security and analytics)

1.3 User Content

  • Any content you voluntarily submit within the app (messages, inputs, feedback)


2. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Service

  • Improve app performance and user experience

  • Respond to user support requests

  • Detect and prevent fraud or abuse

  • Comply with legal obligations


3. Data Sharing and Third Parties

We do not sell your personal data.

We may share data with:

  • Cloud infrastructure providers (for hosting and storage)

  • Analytics providers (for improving performance)

  • Law enforcement if required by law

All third parties are obligated to protect your data.


4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.


5. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is 100% secure.


6. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal data, please contact us and we will delete it.


7. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent

  • Object to processing

You can contact us to exercise these rights.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.


9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Company: Nesai Lab
Website: https://nesailab.com

Đại lý đăng nhập